Iceland Unplugged: An Incentive Experience That Truly Transforms

When a long-term client of ours challenged us to design an incentive program for a group of “been there, done that” top performers, we knew the usual luxury checklist wouldn’t cut it. This was a well-traveled, high-achieving audience—one that needed more than beautiful scenery. They needed to feel something.

They needed a destination that would reset them.

Our answer was immediate and undeniable: Iceland.

A land of breathtaking contrasts, Iceland is where fire meets ice, silence meets story, and nature takes center stage. Long, dark winters give way to a midnight sun that stretches the day into something almost dreamlike. Straddling two continents, the country offers a rare blend of remote wilderness, rich mythology, and quietly sophisticated culture—exactly the kind of environment that invites disconnection from the everyday and reconnection with what matters.

Why Iceland for Your Next Incentive?

For incentive planners, Iceland delivers something priceless: total engagement. There is simply nowhere else like it. For this group, we deliberately bypassed the well-worn tourist paths in favor of immersive, “off-the-grid” moments designed to surprise, inspire, and reward.

What made it exceptional:

  • Raw Natural Power
    Howling coastal winds, thundering waterfalls, erupting geysers, and rivers of ancient lava—nature in its most dramatic form.

  • Hidden Corners of the Country
    Beyond Reykjavík, we explored the cinematic beauty of the Snæfellsnes Peninsula and the peaceful fjords of the north, where Iceland feels untouched and deeply personal.

  • Executive-Level Comfort
    Think intimate storytelling dinners in lighthouse cabins, reflective hikes across lava fields, and boutique lodges that balance rugged surroundings with refined hospitality.

From Viking lifting stones to haunting volcanic wreckage, we designed a three-day immersive journey through West Iceland—an experience intentionally crafted to help busy executives unplug, even if only for a few unforgettable days.

The Experience at a Glance:

Day 1: A Sensory Experience

The journey began upon arrival at Keflavík International Airport, where guests were seamlessly transferred to West Iceland.

  • Welcome Lunch
    A relaxed first gathering at a boutique lodge overlooking the North Atlantic, setting the tone for what was to come.

  • Glacier-Edge Breakouts
    Strategic sessions held quite literally on the edge of a glacier—where big ideas felt even bigger.

  • Evening in History
    A traditional Icelandic dinner in a restored turf house, complete with local storytellers bringing centuries of folklore to life for this lucky group.

Day 2: Transformation & Connection

  • The Silent Hike
    A guided morning trek across glacial terrain, designed for quiet reflection and mental reset.

  • Leadership on the Edge
    An outdoor leadership session on the black-pebble beach of Djúpalónssandur, where the Atlantic crashes dramatically against volcanic stone.

  • Nightfall Magic
    A geo-powered spa experience followed by an open-fire dinner—watching the Northern Lights dance overhead—and for the lucky group, the conditions made it happen.

Day 3: The Icelandic Spellbound

  • Panoramic Farewell Brunch
    A final shared meal in Akureyri, offering sweeping views and space to reflect on the journey.

  • The Blue Lagoon
    No Icelandic incentive would be complete without a legendary geothermal soak near Reykjavík—an iconic send-off before the group’s flight home.

The Verdict

By the time the group boarded their flights, the feedback was unanimous. This wasn’t just another incentive trip—it was a perspective shift. If you’re looking to reward your top performers with an experience that leads the crowd instead of following it, Iceland delivers in every way. Powerful, grounding, unforgettable—the Land of Pure Enchantment is ready when you are. Let our team of planners curate an Icelandic incentive program for your top performers, one that will be remembered for many years to come.

An Incentive In the Majestic Lion City

We recently had to plan an incentive trip to Singapore for a long-standing client. The group was made up of top performers at the industrial company in South Africa. This was an “easy” task: Singapore is known as a premier destination for incentive trips, offering a perfect blend of high-octane city life, lush tropical escapes, and world-class hospitality. What follows is an outline of the three-day program we put together for this VIP group.

Day 1: Modern Icons and Sky-High Welcome

  • Morning: VIP Arrival & Check-in

o   The group arrived at the Changi Airport and was quickly transferred via private luxury coaches to The Ritz-Carlton, Millenia Singapore. The Ritz is frequently nominated as a top incentive hotel in Singapore. It is famous for its massive guest rooms with skyline views and a grand ballroom perfect for gala dinners.

    • Afternoon: Private "City in a Garden" Tour

After time for the group to get settled, we embarked on the proposed program:

    • To get acquainted with the city, the group got to enjoy a private guided tour of Gardens by the Bay, including the Cloud Forest’s indoor waterfall and the Flower Dome.

    • The tour was followed by a "Sustainable Garden" workshop to align with our client’s corporate goals.

  • Evening: Welcome Under the Stars

    • Sunset Reception: The group’s first evening got underway with cocktails at the CÉ LA VI SkyBar atop the Marina Bay Sands Hotel for a lively atmosphere and breathtaking panoramic views.

    • Welcome Dinner: A gala dinner was planned for the group’s first night at the Flower Field Hall, surrounded by seasonal blooms.

Day 2: Heritage, Culture & Connection

  • Morning: Cultural Immersion

    • Vintage Vespa Tour: It was time to explore the city’s historic Civic District and Kampong Glam in vintage sidecars, a unique and highly Instagrammable way to see the city, followed by a Peranakan Tingkat painting workshop for the group to learn about local craft and culture.

  • Afternoon: Gastronomy & Networking

    • The afternoon was reserved for a private culinary challenge, including a dumpling-making masterclass as well as a guided "Michelin Hawker" food tour.

  • Evening: Night Wildlife Adventure

    • In the evening, the group was treated to an exclusive "Evening in the Wild" at the Night Safari, featuring a gourmet 4-course dinner in a Tipi tent with animal encounters.

Day 3: Island Escape & Grand Finale

  • Morning: Sentosa Luxury Retreat

    • On their final day, the group was transferred to Sentosa Island via the Singapore Cable Car Sky Pass for stunning harbor views.

    • There, they got to choose between a Dragon Boat challenge for high-energy team building or a relaxing morning at Capella Singapore's Auriga Spa.

  • Afternoon: Private Yacht Excursion

    • In the afternoon, we had chartered a fleet of luxury yachts from ONE°15 Marina for a cruise to the Southern Islands, complete with watersports and a BBQ lunch onboard.

  • Evening: Grand Finale Gala

    • The final farewell night was hosted at Fiamma in Capella for an Italian-themed celebration.

The memorable—albeit short—program was over, and we had to bid the group farewell as they prepared for their journey home the following morning. For your own program of an immersive and inspiring incentive anywhere in the world, let our team of professionals curate a one-of-a-kind incentive package.

An Incentive in Music City, USA

Helping organizations uncover the perfect destination for meetings and incentive travel can feel like a tall order—but that’s where the Maxxus Group shines. By partnering with our team, clients gain access to seasoned event experts with their fingers firmly on the pulse of the world’s most exciting destinations.

For this particular program, one city stood out for all the right reasons: Nashville, Tennessee. Increasingly popular and endlessly energetic, Nashville checked every box—and most importantly, it delivered exactly what our client asked for: a destination that would be “loads of fun” for their high-spirited participants.

Why Nashville?

Known by many names—Music City, the Athens of the South, the Birthplace of Country Music—Nashville is increasingly capturing attention as one of the most sought-after incentive destinations in the U.S. And it’s easy to see why.

Nashville offers something for every taste and interest. World-class music venues, unforgettable cuisine, and a rich cultural scene blend seamlessly into an experience that feels vibrant, creative, and refreshingly real.

While country music may be Nashville’s claim to fame, the city’s soundtrack is wonderfully diverse. Walk down any bustling street and you’ll hear everything from rock and blues to jazz and soul. Add to that an incredibly walkable downtown and a steady stream of new venues opening each month, and it’s clear—Nashville is constantly evolving.

Nashville, With a Twist

Great music and great food naturally bring people together, and Nashville offers venues to match every mood and moment. Our challenge was to design a program that would appeal to a wide range of tastes within a fun-seeking, competitive group. What we knew for certain was this: no matter the activity, the true magic would come from the camaraderie that emerges when a driven group is given permission to relax, laugh, and connect.

Day 1 — Arrivals & First Impressions

Guests arrived throughout the day and were seamlessly transferred to their hotel—Noelle. Chosen for its personality and creative spirit, Noelle isn’t just a hotel; it’s an immersive experience. Thoughtfully designed by some of Nashville’s finest architects and artists, the property reflects the city’s soul in every detail.

With historic Printer’s Alley just steps away and Broadway only a block from the front door, Noelle offered what mattered most to our guests: location. After a day of travel and exploration, the group gathered for their first official moment together at Rare Bird, the hotel’s stylish rooftop bar. Specialty cocktails, sweeping city views, and an electric atmosphere set the perfect tone for the days ahead.

Day 2 — Let the Fun Begin

After a hearty breakfast, it was time to kick things off in true Nashville fashion. The first activity was designed to break the ice and get everyone laughing—a visit to RCA Studio B, a professional recording studio, where participants recorded their very own songs. Whether musically gifted or not, the results were unforgettable, hilarious, and an instant bonding experience.

Of course, no trip to Nashville would be complete without a visit to its iconic landmarks. The Country Music Hall of Fame and the Grand Ole Opry were woven into the day, offering a deeper appreciation for the city’s legendary roots.

That evening, guests enjoyed dinner at Kayne Prime, one of Nashville’s most celebrated steakhouses. Known for its modern take on classic American cuisine, the experience delivered bold flavors in a sophisticated setting.

Day 3 — More Music, More Memories

The music continued with guided visits to some of Nashville’s most meaningful venues, including the National Museum of African American Music. Through immersive technology and storytelling, the museum brings to life the profound influence African American artists have had on nearly every music genre.

To truly connect with the creative heart of Music City, the group enjoyed an exclusive behind-the-scenes tour of the Listening Room Café recording studios, where songs are imagined, written, and brought to life.

Lunch brought an authentic local favorite: Prince’s Hot Chicken Shack, home of the original Nashville Hot Chicken. Spicy, legendary, and unforgettable—it was a must and a winner.

And for a sweet finale, guests headed to the Goo Goo Cluster Factory, where chocolate and history collide. The group even crafted their own Goo Goo Clusters, creating a delicious souvenir and a memory sure to last.

The afternoon wrapped up at the Musicians Hall of Fame, home to an interactive Grammy Museum Gallery. Guests explored how music is engineered and produced—and some even stepped into the spotlight themselves, playing instruments and singing alongside musicians in the studio.

To close the program on a high note, the final evening unfolded at the 12|30 Club’s Supper Club. With its speakeasy-inspired ambiance and VIP flair, it delivered the ultimate authentic Nashville experience.

Day 4 — Farewell, Music City

As all great experiences do, this one came to an end. While it was hard to say goodbye to such a fun-loving and dynamic group, they departed Nashville with unforgettable memories, stronger connections, and a renewed sense of inspiration—ready to return home energized and motivated to reach new performance milestones.

To plan and produce that extraordinary incentive program for your top performers that will inspire and motivate, let the Maxxus Group planners curate a once-in-a-lifetime incentive trip.

An Incentive to Defy the Ordinary

Many of our incentive programs take place in major urban hubs—bustling cities filled with venues, entertainment, and endless options. So when we get the opportunity to spotlight a destination that is truly extraordinary, it’s a treat for both our clients and us.

That’s why, when we proposed Aspen, Colorado, to a Silicon Valley client for their rising superstars, a few eyebrows initially went up. But any lingering skepticism melted away the moment their charter touched down at the charming Aspen/Pitkin County Airport.

Arrival Day: Immersion Begins
There was no time to waste. After an effortless check-in at the iconic Hotel Jerome—an Auberge property and Aspen landmark since 1889—the group refueled on much-needed coffee and pastries in the hotel’s welcoming lobby.

Reenergized, they set off for a relaxed stroll through the charming downtown Aspen. Tree-lined streets, boutique shops, local galleries, and crisp fall colors created the perfect first impression. Lunch at Wild Fig delivered Mediterranean warmth and flavor, and afterward, guests enjoyed either a gentle nature walk along the Riverside Path or some downtime at the hotel pool and hot tub.

As the sun dipped behind the mountains, the group gathered for a private welcome reception in the hotel lounge. Dinner followed at Element 47—Aspen’s premier destination to wine, dine, and unwind—setting a sophisticated tone for the days ahead.

Day 2: Peaks, Trails, and Pure Colorado
The second day was dedicated to Aspen’s unforgettable wilderness. After an early start and a restful night, the group headed to the legendary Maroon Bells—among the most photographed peaks in North America, especially in autumn. A scenic drive, moderate hike, and photo stops around the glistening lake allowed everyone to take in the shimmering golden aspens up close.

A casual lunch on the go fueled the next adventure: a gondola ride up Aspen Mountain for panoramic views of the valley dressed in fall foliage. From there, a drive along Castle Creek Road showcased even more breathtaking vistas. After a full day immersed in nature, guests returned to Aspen for relaxation followed by an elegant dinner.

Day 3: Art, History, and Unscripted Exploration
The final full day began with a cultural dive into the Aspen Art Museum, followed by a visit to the serene North Star Nature Preserve. Later, the group traveled to Ashcroft, a beautifully preserved ghost town that offered a glimpse into Colorado’s mining past.

The afternoon was intentionally left unscheduled, allowing guests to choose from a curated list of personalized experiences—spa time, shopping, outdoor activities, or simply wandering Aspen at their own pace.

For the farewell evening, dinner at PARC Aspen delivered a standout culinary experience, capped off with final cocktails back at the hotel bar. With an early morning departure ahead, the group wrapped up the evening full of memories and mountain magic.

Let our event architects curate a one-of-a-kind, inspiring, and motivating incentive program for your superstars.

The ROI of Incentive Travel: Why It Delivers More Than a Vacation

Incentive travel isn’t just a reward—it’s a performance strategy. Companies today are using travel programs to motivate teams, boost sales, strengthen culture, and build loyalty in ways cash bonuses simply can’t.

Here’s a quick look at why incentive travel delivers a serious return on investment.

Hard ROI: The Numbers Don’t Lie

Incentive travel is growing because it works. Research shows:

  • Budgets are rising as companies see higher engagement and stronger results.

  • 75%+ of organizations say incentive travel is now strategically important.

  • One-third of U.S. businesses use travel as their main incentive tool—not merchandise.

  • Companies using non-cash rewards see significantly higher revenue growth.

  • Well-designed programs increase productivity, reduce stress, and motivate top performance.

  • Incentive programs boost retention by up to 20% and reduce turnover nearly 30%.

  • More than 90% of sales professionals find group incentive travel highly motivating.

  • In a remote-work world, travel is becoming essential for connection and culture.

  • Most leaders now view incentive travel as a profit driver, not a cost.

Bottom line: Incentive travel moves the needle.

Soft ROI: The Impact You Can’t Measure—but Absolutely Feel

The intangible benefits are just as powerful:

  • Stronger relationships between leaders, teams, partners, and clients

  • Higher loyalty—participants feel valued and stay more engaged

  • A more positive, connected, energized workplace culture

Nearly 70% of companies now prioritize these soft benefits because they translate into long-term success.

 

Make Your Incentive Trip Unforgettable

A great incentive program goes beyond a beautiful destination. To maximize impact:

Personalize the experience

Today’s attendees—especially Millennials and Gen Z—expect thoughtful, tailored moments that make them feel seen.

Integrate the program into the full year

Use the trip as the high point of a larger engagement strategy, not a stand-alone event.

Find the right balance

Luxury + downtime + interaction = a program that satisfies every type of traveler.

Focus on engagement

The magic happens when leadership and top performers connect in meaningful ways.

The Takeaway

Incentive travel is one of the most powerful tools for motivating teams, rewarding excellence, and strengthening company culture.
When it’s done right, the ROI isn’t just good—it’s exceptional.

At the Maxxus Group, we've seen firsthand the impact of well-planned incentive trips. Let us help you achieve the best ROI for your program by thinking through all the different ways to structure and create a memorable and rewarding incentive trip. 

An Incentive Program in an Enchanted Land: Bhutan

It isn’t every day that we’re asked to design an incentive trip to one of the world’s most remote and mysterious destinations. When our client set out to reward a group of top executives with an experience that would be both inspiring and transformative, we knew we had the perfect stage: the Kingdom of Bhutan.

For many participants, Bhutan was a place they had never even heard of—let alone visited. But it quickly became clear that this journey would be nothing short of once-in-a-lifetime. Beyond its dramatic landscapes, Bhutan offered exactly what our client sought: immersion, meaning, and an experience that aligned with themes of corporate well-being, purpose, and sustainable leadership.

Why Bhutan Was the Perfect Corporate Incentive Destination

1. A Vision of Sustainable, High-Value Tourism
Bhutan’s “high-value, low-volume” tourism model ensures exclusivity while protecting culture and environment. The result? Groups experience the country’s magic without the crowds.

2. Cultural Immersion & Tranquility
Guided by the philosophy of Gross National Happiness, Bhutan prioritizes collective well-being. With peaceful mountain surroundings, low crime rates, and serene cultural encounters, it’s an ideal backdrop for leadership retreats, strategy sessions, and authentic team bonding.

3. Luxury with Purpose
We designed a program blending indulgence and intention—VIP protocol, private cultural performances, chef’s-table dining, and curated keepsakes—all delivered with Bhutan’s signature warmth.

4. Community Impact
Tourism here uplifts local communities, directly supporting rural economies. This aligns seamlessly with our client’s CSR goals, giving the group the rare opportunity to connect enjoyment with impact.

5. A Nation of Mindful Progress
Bhutan’s emphasis on wellness, mindfulness, and sustainability reflects values that resonate deeply with forward-thinking leaders. More than a trip, this was a journey into a nation’s living philosophy of mindful leadership.

The Journey Through the Kingdom of Happiness

Day 1 – Arrival in Paro
The group touched down on a private charter from Delhi and checked into the stunning COMO Uma Paro. After a welcome and time to settle in, we explored Paro town and a local temple—an easy introduction to Bhutan’s altitude and charm.

Day 2 – Thimphu & Punakha
From Paro, we traveled to Thimphu, Bhutan’s lively capital, stopping to admire the towering Buddha Dordenma statue. Crossing the dramatic Dochu La Pass at nearly 10,000 feet, we reached Punakha and checked into the riverside &Beyond Punakha River Lodge—a guest favorite for its idyllic setting.

Day 3 – Punakha Valley Exploration
The day began with a hike to Khamsum Yulley Namgyal Chorten, a shrine built by the royal family. We then visited the 300-year-old Punakha Dzong, one of Bhutan’s most iconic fortresses and still home to over 1,000 monks.

Day 4 – Monasteries & Adventure
A morning visit to Chorten Ningpo Monastery, steeped in legend, offered a glimpse into Bhutanese spirituality and its role in education. In the afternoon, guests chose between white-water rafting on the Mo Chhu River or a restorative COMO Shambhala wellness treatment.

Day 5 – Return via Dochu La Pass
Retracing our steps, we paused to admire Himalayan vistas and visit shrines near Chuzom before returning to Paro. A highlight for many was trying their hand at archery—Bhutan’s national sport.

Day 6 – Tiger’s Nest Monastery
The trip’s pinnacle: an early-morning hike to Taktsang Monastery (Tiger’s Nest), perched dramatically at over 10,000 feet. According to legend, Guru Rinpoche flew here on a tigress, bringing Buddhism to Bhutan. The climb, waterfalls, murals, and sheer majesty left the group awestruck.

Day 7 – Farewell
With memories secured and bonds strengthened, the group departed Bhutan with an overwhelming sense of inspiration and gratitude for this rare journey.

A Lasting Impact

This incentive program was far more than a reward trip—it was a transformational journey. Bhutan’s unique blend of culture, natural beauty, and mindful values offered our guests not just an escape, but a renewed perspective on leadership, community, and purpose.

For us, curating such an extraordinary program reaffirmed the power of incentive travel as a catalyst for inspiration, connection, and positive impact—especially in a land as enchanted as Bhutan.

New York City: Endless Possibilities

Here’s Why New York City Is Where the World Meets

From the bright lights of Broadway to sleek, sustainability-conscience venues, New York City is the beating heart of global innovation—and an unbeatable canvas for creating unforgettable events—whether you’re hosting a high-stakes boardroom session, a dynamic hybrid summit, or a multi-day incentive trip, the world’s most iconic city delivers more than a location—it delivers impact.

Unmatched Energy, Unforgettable Experiences

Inspiration in NYC isn't optional—it's built into the fabric of this vibrant metropolis. Imagine welcoming guests from a Broadway stage or broadcasting your message from the top of the Western Hemisphere. Attendees don’t just come for the content; they come for an immersive experience in every corner, surrounded by legendary culture, world-class dining, and iconic attractions.

A Celebration of Diversity and Inclusion

Home to over 200 languages spoken across more than 300 neighborhoods, New York City is a microcosm of the world. NYC’s vibrancy lies in its inclusivity—fostering authentic connections across communities, backgrounds, and identities. Hosting your event here means your participants get to embrace global voices and perspectives in a space where everyone belongs.

Sustainability at the Forefront

From Climate Week NYC to LEED-certified hotels and green venues like the city’s transformative convention center, sustainability isn’t a fad here—it’s a philosophy embraced by all. Planning your event in New York makes a bold statement about your organization’s commitment to the future.

Seamless Access from Around the Globe

NYC’s unparalleled infrastructure—three international airports, two major train terminals, and a 24/7 world-class transit system—ensures your attendees arrive with ease and navigate with confidence. The city’s strategic location keeps your event globally accessible yet locally inspiring.

Constantly Evolving for a Better Tomorrow

This is a city that reinvents itself daily. NYC’s Convention Center’s $1.5B expansion adds over a million square feet of meeting space and skyline views that redefine “corporate retreat.” With over 128,000 hotel rooms in every category, your ideal venue is right around the corner.

Make Your Event a Story Worth Telling

Global brands and visionary leaders choose New York City not just to host—but to transform their events into shared experiences that resonate far beyond the final keynote or gala dinner. Because in NYC, the story doesn’t end with the meeting—it begins there.

To craft a once-in-a-lifetime program for your chosen participants, let our event architects plan an inspiring agenda to be cherished fondly for years to come.

Canada Rated the No. 1 Incentive Destination in the world*

As an incentive agency, we are always striving to propose incentive destinations that likely rank high among potential participants. To give this task more scientific credibility, we recently designed a simple survey and distributed it to 150 independent or third-party event planners (i.e., excluding corporate planners) in 23 countries—mostly in North America, Western and Eastern Europe, Asia, Central and South America, and Oceania. The respondents were asked to rank their choice of ten “best” incentive destinations in the world. However, the stipulation was to rank counties—not just one city—according to the following criteria. The instructions were straight-forward: Rank incentive destination countries based on the following 10 criteria:

  1. General Appeal—the country must have broadest possible appeal among potential incentive travel winners.

  2. Diversity—the destination must offer a wide range of potential activities or internal excursions to appeal to the broadest range of participants.

  3. Ease of Access—the destination must be relatively easy to get to and around.

  4. Infrastructure—the destination must have an advanced transportation system for movement within the destination/country, as well as hotels and venues in several categories, dining establishments, and other requirements in target cities for a seamless event.

  5. Safety—the destination must be perceived by potential participants as safe in every respect (from crime to public safety, etc.).

  6. Hospitality—the destination must exude a genuine sense of welcome to visitors.

  7. Cultural Value—the destination must offer a wide range of art and cultural offerings and institutions with the broadest appeal.

  8. Political Stability—the destination must feel safe to potential participants in terms of political system and institutions.

  9. Sustainability—the destination must genuinely support sustainable and eco-friendly practices.

  10. Value for Money—the destination must offer affordable options for a wide range of incentive programs—some potentially with limited budget.

To our pleasant surprise, we received 143 responses from planners in 21 countries—that is a whopping 95% response rate! What follows is a ranking of the top 10 destinations/countries in the world considered to be the most desirable and/or sought after for incentive travel.

1. Canada

Canada was the only destination that ranked first on all criteria. Canada is a land of diverse landscapes, vibrant cities, and rich cultural heritage. It offers an array of experiences for travelers, making it an ideal incentive destination. Whether the purpose of the incentive trip is adventure, relaxation, or a bit of both, Canada offers something for everyone. With its warm and genuinely-hospitable population, Canada provides an unforgettable experience that will leave potential participants inspired and rejuvenated.

2. France

France—in particular Paris, the City of Lights—exudes romance and sophistication, making it an ideal destination for incentive trips. France offers an array of iconic cities and landmarks. The country’s culinary scene is unparalleled. Attendees can enjoy a variety of activities, including tours of historic sites, wine tastings in many regions of France, or settle for shopping in haute couture boutiques in Paris.

3. Japan

For a blend of modernity and tradition, Japan stands out as a top incentive destination. The country has several bustling metropolises with cutting-edge technology, vibrant nightlife, and serene temples. Incentive travelers can experience authentic Japanese culture through many unique experiences and visits to ancient shrines throughout the country. In Tokyo, luxury hotels and impeccable service ensure a comfortable and memorable stay for high-end incentive programs.

4. South Africa

South Africa conjures up a variety of wildlife adventures. Cape Town, in particular, offers a unique combination of natural wonders and cosmopolitan flair. Nestled between the ocean and Table Mountain, the city provides breathtaking views and diverse activities. Incentive groups can embark on wildlife safaris, explore the scenic Cape Winelands, and visit Robben Island. There are fine dining restaurants, boutique hotels, and vibrant art scenes in many corners of South Africa to add to the country’s appeal as a rewarding destination.

5. Australia

Australia is blessed with several first-rate cities considered as perfect incentive destinations. For example, Sydney’s iconic landmarks, such as the Sydney Opera House and Harbour Bridge, make it a captivating choice for incentive travel. In several Australian cities, there are stunning harbors, beautiful beaches, and lively cultural scenes for memorable incentive programs.

6. UAE

Dubai and Abu Dhabi are synonymous with luxury and innovation, making them exceptional incentive destinations. Both Emirates boast futuristic architecture, opulent resorts, and world-class shopping. In Dubai, for example, incentive travelers can experience desert safaris, dinner cruises on the Dubai Creek, and visits to palaces.

7. Costa Rica

For those seeking an eco-friendly and adventurous incentive destination, Costa Rica is a top contender. The country’s diverse ecosystems, from rainforests to beaches, offer a wealth of outdoor activities. Costa Rica’s commitment to sustainability and its welcoming culture make it a rewarding and enriching destination.

8. Iceland

Iceland provides a unique and otherworldly setting for incentive travel. The country is a vast and stunning natural landscape, including geysers, glaciers, and waterfalls. Incentive travelers can soak in geothermal hot springs, explore ice caves, and witness the Northern Lights. In Reykjavik there are many boutique hotels, vibrant nightlife, and culinary delights to ensure a memorable and extraordinary experience.

9. New Zealand

New Zealand is renowned for its breathtaking scenery and adrenaline-pumping activities everywhere. New Zealand has so much to offer to incentive travelers. Queenstown, for example, is nestled on the shores of Lake Wakatipu and surrounded by mountains, offering a picturesque backdrop for incentive travel. Attendees can engage in a variety of outdoor activities everywhere.  New Zealand’s luxury lodges and warm hospitality make it an inviting destination for rewarding achievements.

10. Italy

Several Italian cities are considered the cradles of the Renaissance, with unparalleled art and history. Rome, Milan, and Florence, for example, all have magnificent architecture, world-class museums, and charming streets making them inspiring incentive destinations. Travelers can enjoy guided tours of exceptional galleries and historic palaces. The country’s luxurious hotels and exquisite cuisine add to the allure of rewarding top performers in many of Italy's cities.

Conclusions

There are many first-rate destinations worldwide that would qualify as a desirable incentive destination for an incentive program. The purpose of this survey was to find a common theme among event planners worldwide as to what destination(s) would make their list of top ten. This survey, however, is by no means intended to exclude many other exciting destinations using different selection criteria by organizers.

We plan to repeat this survey, this time asking corporate planners for their vote. It will be interesting to compare the results once that survey is carried out. Stay tuned.

*©2025 The Maxxus Group, Ltd.

This study was conducted by the Maxxus Group in cooperation with our colleagues and clients worldwide without whose assistance and cooperation it would not have been possible and for which we are eternally grateful.

The Majesty of Eastern Canada

How do you excite a bunch of car enthusiasts for their next incentive program? Recently, we were presented with one such challenge. A long-time client presented us with a unique opportunity to showcase our creativity in designing an action-packed program for a group of active participants.

As incentive travel planners, we always search for out-of-the-box ideas to rev up excitement among our “been there, done that” clients.  Traditionally, most incentive programs are centered in one—small or large—geographic area. But we had more exciting ideas. We presented our client with a unique idea. We proposed securing a fleet of electric vehicles for a cross-country exploration of Eastern Canada. 

Canada, this vast land of spectacular beauty, can be a blank canvas for exploration by car to discover the majesty of this enormous and awe-inspiring country. The second largest country in the world, Canada spans from the Atlantic to the Pacific and to the Arctic oceans with the longest coastline of any country. There is so much to discover in this pristine land. What follows is a brief itinerary of the most exciting incentive program we were allowed to craft for this privileged group.

Eastern Canada, renowned for its stunning landscapes, rich history, and vibrant culture, offers a captivating array of attributes that attract visitors like no other place. This region is a treasure trove of natural beauty, historical landmarks, and cultural diversity. Eastern Canada is a region of unparalleled beauty. Its diverse and rugged landscapes, abundant wildlife, and significant historical sites offer a wealth of experiences for visitors.

The group flew into Toronto, Canada’s largest metropolis. Toronto is ranked by the United Nations as one of the most cosmopolitan cities in the world. There is just so much to see and to do in this great city. But time did not allow for further exploration of this vibrant city. After an overnight stay at the Four Seasons Hotel in Toronto, 40 eager participants boarded 20 vehicles early in the morning heading east. Taking the scenic route, the convoy headed to Ottawa, the nation’s capital, as its first destination. The challenge with such an adventure lies partially in making sure there are conveniently located charging stations along the way. The most direct way, just over 400 km, runs along the scenic St. Lawrence River and Thousand Islands, passing by the historic City of Kingston—where we had our first pitstop.

It felt we were in Ottawa in no time. Ottawa, Canada’s Federal Capital, is ranked as one of the most beautiful capital cities in the world. While dreadfully cold in winter, Ottawa blossoms into an ocean of tulips in Spring, compliments of the Dutch Government for Canada’s contributions in providing a safe haven for the Dutch royal family during the war. The beauty of this capital city, with its dominant Victorian architecture and majestic parliament buildings, leaves any visitor in awe.

Ottawa is blessed with ample first-rate eateries from the four corners of the world. For our hungry driving teams, in dire need of some carbs, we stopped at La Strada, rated as the best Italian Restaurant in all of Canada. After a sumptuous lunch followed by much-needed coffee, the drivers changed hands, heading out to Montreal—only two hours away.

Montreal was our stop for the group’s second overnight stay. Montreal—this most European city in North America—is a unique blend of historical charm, cultural vibrancy, and modern luxury making it the perfect destination for incentive trips. The city's diverse offerings ensure that there is something for everyone, from historical explorations and culinary adventures to luxurious accommodations and exciting activities. For an authentic Montreal lodging, we picked Auberge du Vieux-Port, a charming hotel in the Old Port area of Montreal, featuring a rooftop bar with stunning views, and cozy facilities with original architectural elements. In Montreal one is assured of being able to experience an enriching and memorable visit.

In this adventure, “Go east, young man” was the operative word. After a restful night, from Montreal, we trek eastward to Quebec City, the capital of the Province of Quebec. Quebec City is a fascinating destination, renowned for its rich history, vibrant culture, and picturesque landscapes. Nestled along the Saint Lawrence River, Quebec City stands as a testament to centuries of architectural grandeur and cultural evolution.

Quebec City deserved more exploration. It is one of the oldest cities in North America, founded in 1608. The city’s historical significance is evident in its well-preserved architecture and its status as a UNESCO World Heritage site. The fortified city walls, the only remaining fortified city walls in North America, offer a glimpse into the city's strategic military importance during the colonial era.

Old Quebec, or Vieux-Québec, is the historic heart of the city. Cobblestone streets, centuries-old buildings, and charming squares make it a living museum. Key landmarks include the Château Frontenac, a grand hotel that dominates the city skyline, and the Place Royale, where the first French settlement was built.

After our tour of the city and dining at one of the most prized dining establishments in Vieux-Quebec, we opted to overnight at a renowned Château Frontenac, a cherished Fairmont property.

It was Day 4 of this cross country exploration. Next destination, Saint John, New Brunswick, 690 km away. To break up the 7+ hour journey, the group had two pit stops at Rivière-du-Loup, Quebec, and Edmundston, New Brunswick. The route was one of the postcard scenes of utter beauty and unspoiled natural landscapes.

Saint John, New Brunswick, stands as a testament to the unique blend of history, culture, and natural beauty that defines Maritime Canada. As the largest city in New Brunswick and one of the oldest incorporated cities in Canada, Saint John boasts a rich heritage, diverse attractions, and a vibrant community spirit. Saint John is a city of contrasts and complements, where history meets modernity, and natural beauty coexists with urban vibrancy. Its rich heritage, dynamic cultural scene, and strong community spirit make it a unique and inviting place to visit.

 For their overnight stay, we opted for Delta Hotel Saint John for its proximity to the city center venues and eateries. In Saint John, seafood is the name of the game. The group dined to their delight at Billy’s Seafood Company till the wee hours. 

We just had one more leg left in this adventure—Halifax, Nova Scotia, just 400 km away. The group seemed restless to get going. With just one pit stop in Moncton, NB, it felt we were in Halifax in no time.  

A Coastal gem with rich history and vibrant culture, Halifax, the capital city of the province of Nova Scotia, is a dynamic urban center encircled by natural beauty. With a population of over 400,000, Halifax stands as the largest city in the Atlantic provinces. Halifax is renowned for its unique blend of rich history, cultural diversity, and stunning coastal landscapes.

After this triumphant marathon, it was time to feast on some world-renowned lobster at the famed Five Fishermen Restaurant. Soon after, the group found itself at the Halifax International Airport heading home, and with that a milestone adventure came to an end.

The multi-leg adventure took a total of 5 days and many memorable pitstops along the way, where the participants were able to immerse themselves in many unique cultures in a vastly changing landscape.  

It is not very often that a client gives us a proverbial carte blanche when it comes to the design of an adventure-packed incentive program. From the feedback we received from the participants, this would rank as one of the most memorable trips anyone had taken—and enumerable Instagram postings to prove it.

For your group’s next adventure-based incentive program, trust the professionals at the Maxxus Group, known for their creativity and excellence in program delivery

Planning An Unforgettable Incentive Trip to the Capital of Fashion

The 11-hour flight from Los Angeles to the capital of fashion and architecture felt overly long. Perhaps because I was extraordinarily impatient to hit the ground running.  I was going to Milan to showcase to our client what all the buzz was about. She had read and heard so much about Milan but was now anxious to rediscover this long-revered metropolis for an upcoming incentive program for an elite group of young Hollywood fashion-tech executives.

Milan has long been an architectural marvel taking visitors on a unique journey from medieval to contemporary. It has now also captured the title of the capital of fashion for the chic and trendy—a fitting description of the intended participants of this incentive program. The vibrant heart of Italy's fashion and business scene, Milan is a city that mesmerizes every visitor with its elegance, rich history, and cultural wealth.

Day 1

Landing in Milan, one instantly feels the pulse of its energy. The trip through Milan’s upscale and efficient airport was a breeze. Western Europe has reduced travel through its user-friendly airports to a breeze. US Customs and Border Protection (CBP) take note!

We were whisked away in a luxury limousine directly to our upscale hotel. While there are trendy hotels aplenty for a group of this caliber, we thought they had earned their reward to stay at the legendary Giorgio Armani hotel—an ultra-luxury property in the most exclusive district of this fabulous city. The hotel lives to every minute detail of its awe-inspiring name. It brings the brand’s hallmark sophisticated simplicity to the world of hospitality—i.e., a world of elevated beauty and glamorous luxury in an exclusive location, touched by an Armani-style welcome. We thought it was the perfect place for this elite group to create memorable experiences.

To its credit, the hotel rolled out the proverbial red carpet for our demanding client—from exclusive room amenities to a well-received spa treatment upon arrival.

Our site visit was planned to mirror—in every detail—what the actual group would be experiencing. Thus, over the coming four days, we planned to immerse our client in luxurious pampering allowing her to discover this city’s architectural wonders and delectable cuisine to get an intimate feel of what to expect for the actual program.  

The Day 1 morning air is tinged with the promise of discovery. The first day is dedicated to getting acquainted with Milan's rhythm. To that effect, we started our journey at the Piazza del Duomo, home to the iconic Duomo di Milano. This breathtaking Gothic cathedral, adorned with intricate spires and statues, is a masterpiece of architectural beauty. At night, the cathedral's gothic spires and statues cast dramatic shadows, setting the stage for what promises to be an unforgettable journey for our lucky guests. We climbed to the rooftop for a panoramic view of Milan's skyline, to not only admire the city's blend of historic and modern structures but also to consider it for a cocktail reception or dinner for the actual program.

For the first afternoon of the program, we proposed the Galleria Vittorio Emanuele II, a stone's throw away from the Duomo, and one of the world's oldest shopping malls. We thought this elegant arcade, with its stunning glass dome and ornate mosaics, would be the perfect place for the group’s leisurely stroll to combat jetlag while exploring high-end boutiques and enjoying an espresso at a historic café.

We concluded our first day of exploration with a visit to Teatro alla Scala, Milan's renowned opera house. For the actual program, we were fortunate enough to be able to reserve seats for the entire group to witness a performance—an experience we were sure they would never forget.

We were now ready for a sumptuous Milanese dinner for which we had proposed a nearby trattoria that offers a taste of traditional Milanese cuisine: risotto alla Milanese and osso buco, paired with a robust glass of Barolo.

Day 2

We started our second day with a visit to Santa Maria delle Grazie, where we were able to witness Leonardo da Vinci's masterpiece, The Last Supper. For this visit, and for the actual program, we had booked our tickets well in advance, as access is limited to preserve this iconic artwork.

Next, we headed to the Pinacoteca di Brera, Milan's premier art gallery showcasing an impressive collection of Italian Renaissance masterpieces by renowned artists such as Caravaggio, Raphael, and Titian. This gallery is a haven for art enthusiasts—and a rare venue for a cocktail reception for a lucky few.

As evening approached, we made our way to the Navigli district, famous for its historic and picturesque canals and lively atmosphere that create a romantic backdrop—and a perfect setting for a dine-around. Bars and cafes line the waterways, offering a dizzying array of aperitivi. The classic Negroni or a spritz made with Aperol are popular choices, accompanied by an assortment of olives, cured meats, and crostini. As the sun sets, the district comes alive with music and chatter, the perfect prelude to a night of exploration.

Our demanding client seemed to have relaxed somewhat as she enjoyed the traditional aperitivo by the water, sampling local delicacies and sipping on a refreshing Spritz. She agreed that the vibrant bars and restaurants that line the canals presented a perfect setting for a fun-filled dine-around for the actual group.

Day 3

Milan's reputation as a global fashion hub is undeniable. We had indicated to our client that an incentive program in Milan must somehow include indulging in the city’s fashion scene. So, we spent the morning of our Day 3 exploring the Quadrilatero della Moda, Milan's high-fashion district. Even if shopping may not be everyone’s cup of tea, the window displays alone are a feast for the eyes. For the actual program, this segment will not only include window shopping at luxury boutiques like Prada, Gucci, and Versace but also shopping for a purpose-made designer piece as a memento of their Milanese adventure.

We continued our fashion and design exploration with a visit to the Triennale Design Museum. This museum celebrates Italy's rich design heritage, showcasing everything from furniture and fashion to graphic design and architecture. The ever-changing exhibitions here ensure there's always something new to discover—not to mention an espresso break for everyone.

For dinner, we had suggested a few Michelin-starred restaurants from among many exquisite dining establishments in Milan. Our selection was reduced to Il Luogo di Aimo e Nadia, known for its savory innovative dishes that leave guests with an unforgettable gastronomic experience.  

Later, the night transitioned to one of Milan's chic nightclubs—Just Cavalli—where the city's elite gather to dance and socialize into the early hours.

Day 4

On our final day, we set out to explore the charming Brera district, wandering through its narrow streets, filled with art studios, antique shops, and quaint cafés. The bohemian atmosphere here makes it a delightful place to spend a leisurely afternoon.

Our Milanese site visit came to an end with a farewell dinner at Osteria Da Fortunata in this charming district with a toast to a successful and fun-filled site inspection and the promise of an unforgettable event yet to come.

Our client’s summary testimonial was that “these last four days offered me a perfect blend of history, culture, fashion, and culinary delights. With this itinerary, I am sure our participants will leave this vibrant city with fond memories of its stunning landmarks, artistic treasures, and vibrant lifestyle.”

We are sure that Milan, with its unique charm, will undoubtedly leave a lasting impression on this and many of our other future clients.

The Maxxus Group is a boutique incentive agency with a trademark blend of creativity and logistical expertise in designing/producing incentive programs that inspire and lead to enhanced performance.

Unleashing A Winning Team's Potential in Paradise

Introduction

Imagine an environment where the crystal-clear waters of the Caribbean Sea meet lush green landscapes, creating a serene backdrop for innovation, creativity, and team bonding. St. Kitts and Nevis, a twin-island nation, offers just that; and we were honored to have been selected to organize an incentive program for a group of top-performing sales executives of a client company in such a setting. We knew all along that hosting a corporate incentive program in this tropical paradise would be the key to rejuvenating the team while fostering collaboration to allow for setting more ambitious goals for the future.

Why St. Kitts and Nevis?

Breathtaking Scenery

The islands of St. Kitts and Nevis are renowned for their stunning natural beauty. From pristine beaches to verdant mountains, the landscape provides a perfect setting for relaxation and inspiration. We knew that the tranquil environment would allow the participants to disconnect from the hustle and bustle of everyday work life and reconnect with one another unleashing greater creativity.

Rich Cultural Heritage

St. Kitts and Nevis boast a rich cultural heritage that dates back to the early colonial era. The islands are dotted with historical landmarks, such as Brimstone Hill Fortress and the old sugar plantations, which provided a unique backdrop for team-building activities and excursions for our lucky participants.

Luxurious Accommodations

From beachfront resorts to private villas, St. Kitts and Nevis offer a wide range of luxurious accommodations. Many of these venues are equipped with state-of-the-art conference and meeting facilities, ensuring that any corporate program can seamlessly blend work with leisure. In our particular case, we divided the 6-day program between the two islands. Upon arrival, the group was transported to Golden Rock Inn, a serene hideaway in Nevis. The hotel is a colorful island hotel splashed across an unspoiled jungle on the Isle of Nevis. There, the group had plenty of opportunities for a variety of exciting outdoor adventures.  Since this team appeared to thrive on adventure, Nevis offered a plethora of activities to please them. Some elected to hike up Mount Liamuiga, an extinct volcano, while others chose ziplining through the rainforest. It is fair to say that there was no shortage of exhilarating experiences to reinforce the bond among this group.

Once everyone had soaked in enough wilderness serenity, it was time for some sun and sand. The group was transported on exhilarating high-speed boats to St. Kitts and Park Hyatt with its expansive beachfront and luxurious accommodations perfectly fit for a group of winners. Ideal for discerning professionals like our group, the upscale Park Hyatt spans the entirety of the Southeast Peninsula’s Banana Bay. Unencumbered views of twinkling Nevis make this resort feel worlds away—which everyone had hoped for. At Park Hyatt, St. Kitts’ surrounding waters were perfect for a variety of water sports to suit everyone’s wish list: from a day of sailing, to snorkeling, to diving. For those that preferred a more relaxed pace, there was beach volleyball—with its own style of competitiveness.

Creating a Balanced Program

Our client’s instructions to us were very clear: Design a program that includes energizing and motivational sessions balanced with ample downtime and leisure activities aimed at fostering team building and collegiality.

As the group gathered at the St. Kitts airport for their flights home, we were heartened to hear the common feedback that made us believe we had delivered what had been asked of us.

Conclusion

This exceptional incentive program in St. Kitts and Nevis presented us with a unique opportunity to offer an unparalleled program that combined work with rewarding relaxation in one of the most beautiful and inspiring settings. By carefully planning every detail of this incentive program, and taking advantage of the unique offerings of these idyllic islands, we were able to unlock this exceptional team potential while creating lasting memories.

St. Kitts and Nevis provided us with a rare opportunity to design an incentive program for our client to reward this team of winners in a way that we hope will only result in more success in the years to come.

Rewards that spark excitement: Five fabulous days in the Land of Incas

As event planners, we always strive to propose destinations that can stir passion among attendees—with their varying tastes and imagination. Rarely does a destination offer a wide range of offerings to appeal to everyone in the group. In the case of this particular corporate group that was before they had the good fortune to be invited to an incentive program in Peru—a destination that checks so many bucket lists. From awe-inspiring ancient history to deep-rooted culture, from majestic landscape to sumptuous cuisine at every turn, and from the most hospitable population to rich traditions, Peru offers transformative and unforgettable experiences that can’t be replicated anywhere else.

The primary point of entry to Peru for our group was the Jorge Chavez International Airport in Lima—which everyone found it to be both a friendly as well as an efficient gateway. The group was quickly whisked away to waiting vehicles—and on their way to discover a land like no other.

The first stop was the Westin Lima for the overnight stay. Located in the vibrant San Isidro financial and shopping district, The Westin Lima Hotel & Convention Center is minutes from splendid restaurants, galleries, and parks. The hotel’s elegant atmosphere, complete with a fire pit and a sleek bar known for its Negroni, added to the luxury that the group was expecting.

After enjoying a mix of Peruvian and international mix of delightful breakfast, the group was ready to discover the charming capital city, Lima. Lima is blessed with so many cultural and architectural gems that make it hard which way to turn.  A cosmopolitan capital city, Lima displays its history through its rich culture and people.

On Day 2, we were already on the go to discover some of the unique destinations within this rich land. First stop: Arequipa known as “the White City.” A colonial city located among the most imposing volcanos, Arequipa has a balmy climate throughout the year, making it an ideal destination for an incentive program all to itself. The day was spent mostly exploring the spectacular landscape and sampling some culinary masterpieces.  

Day 3 was reserved for Cusco, where the group was treated to an unforgettable experience. It is not an overstatement to say that everyone was left breathless by one of the wonders of the world—Machu Picchu. In this elegant and relaxed city, everyone seemed to have been submerged in history and the mystical Valle Sagrado.

On Day 4, we headed to Ica, a four-hour drive from Lima. Ica is an oasis in the middle of the desert shrouded in mystery. While in Ica, we headed to Paracas, where the group enjoyed the calming breeze from the ocean while exploring nearby islands inhabited by exotic species.

Before you knew it, the last day was upon us, and we had to trek back to Lima for the last night’s stay and departure on the following day. It is fair to say that Peru lived up to its reputation as a magical land where unforgettable events await those who are willing to go beyond the tried-and-true destinations elsewhere. To our delight, there was no one in the group that was not completely fascinated by this magical land. Needless to say, we got plenty of kudos along with heartfelt hugs as we parted at the Lima Airport.

For your next out-of-the-ordinary incentive destination, let creative geniuses at the Maxxus Group pull together a magical program for your superstar performers.

An Incentive Trip to the land of Anne of Green Gables

When an insurance company client asked for our recommendations regarding a unique destination for their top executives who have all “been there, done that,” we had to scratch our heads. While there are extraordinary incentive destinations throughout the world, we were asked to stay in North America—which made our job slightly easier. But on a continent with so many unique destinations, the task was not that easy until we had a brainwave—"how about Prince Edward Island” we asked our client? Lights went on our collective heads. “What a great idea!”

Off we went to prepare an action-packed itinerary. What follows is an introduction to the Canadian province as well as the highlights of what went into our proposal—that, incidentally, was received with excitement by our client.

Time to Learn

Prince Edward Island (PEI) seems to be on many travelers’ bucket list—and for good reason.  A pristine island of rolling farmland, red cliffs, white lighthouses, golden sand dunes and shining lakes, PEI is one of eastern Canada's ‘maritime provinces,’ off New Brunswick and Nova Scotia in the Gulf of St. Lawrence. PEI may be Canada's smallest province, but it offers large doses of fun. Stunning beaches, hiking trails, and delectable seafood are just some of the treats that await a visitor to this fascinating island. PEI is famous for its red sand beaches and red soil—not to mention the eternal Anne of Green Gables.

The Charlottetown soil is the main soil of Prince Edward Island, accounting for roughly 470,000 acres of land. It has a sandy texture, is well drained and is very suitable for farming. The redness of the soil is due to its high iron-oxide (rust) content.

The first indigenous people to inhabit the island were Mi'kmaqs. They called the island Epekwik—meaning resting on the waves. The island was named Prince Edward in 1799 in honor of Queen Victoria's father–Prince Edward, Duke of Kent. The capital, Charlottetown, takes its name from Queen Charlotte, the wife of King George III.  

At just 139 miles long and 40 miles wide, PEI occupies an area of approximately 2,185 square miles. From end to end, it takes about three hours to drive across the Island. The Island is connected to the mainland by the 8-mile-long Confederation Bridge, which begins in Bordon-Carleton, PEI, and ends in Cape Jourimain, New Brunswick. 

In PEI, the summers are pleasant; the winters are freezing, snowy, and windy; and the island is partly cloudy year-round. Over the course of the year, the temperatures typically vary from 14°F to 76°F and are rarely below -5°F or above 82°F. The best weather in Prince Edward Island usually happens between June and September. During this time, the island experiences warm sunny days, and cloudless skies. Winters, however, are a different matter: PEI receives an average total yearly snowfall of over 110 inches. During the winter, temperatures range between 26°F to 11°F degrees, but chilly winds can make it feel much colder.

Prince Edward Islanders are some of the friendliest and most socially connected people in North America. In PEI, average families can afford a comfortable life thanks to the relatively low costs of living, as compared to elsewhere in Canada. Housing and heating costs, as well as the general cost of living, are among the lowest in Canada. 

Time to Discover

A discovery journey to PEI must inevitably start with finding Anne at Green Gables. For over 100 years, children around the world have grown with stories of red-haired Anne of Green Gables, the 11-year-old orphan girl who is sent to live with a middle-aged brother and sister by accident. Visiting Green Gables Heritage Place on PEI’s north shore is like walking into a chapter of the book, with its white clapboard house, green shutters and an old carriage parked outside.

From Green Gables, we set off to locate as many lighthouses as we could. Classic white and red lighthouses dot eastern Canada’s coastlines making for nostalgic scenery everywhere. PEI’s 63 lighthouses in all shapes and forms made for perfect “lighthouse spotting”—an activity on everyone’s to-do list.

As we started to travel around the island, we could see flashes of its unusual bright red soil. In addition to being great for farming, the red sandstone makes for stunning views, especially when contrasted with PEI’s green fields or blue waters.  Along the north shore of the island, in Prince Edward Island National Park and Cape Tryon area, we could see red sandstone cliffs with unusual and wonderful formations glowing at sunset. 

Our discovery takes us next to a charming small town. PEI is full of delightful small towns all over the island, each packed with character. We set off to explore artist studios and shops selling handmade jewelry, pottery, and fabrics in a town called Victoria-by-the-Sea, where we learned about the town’s seafaring history, and where we were able to take a stroll along the dreamy red sand beach.

Time to Devour

PEI enjoys rich farmlands. The Island’s organic farmers produce potatoes, carrots, beets, soybeans, forages, hemp, grains, small fruits, diversified mixed produce (market gardens), beef and a range of value-added products (including animal feed rations, cold-pressed canola oil, fries and hashbrowns, flour, baking mixes, ferments, and preserves). 

However, Prince Edward Island’s claim to fame is its seafood, which is available all over the island—from high-end restaurants to simple waterfront stalls. In addition to silkiest lobster, visitors can look forward to the tastiest crab, scallops, clams, mussels, and the freshest fish such as trout, haddock, and salmon. But nothing tops PEI's oysters. They're world famous, and justifiably so. 

As part of our food exploration, we got to feast on Malpeque oysters at the Malpeque Oyster Barn in Malpeque Bay. For clams we found ourselves at the Clam Diggers Beach House and Restaurant in Georgetown. No seafood feasting is complete without an authentic fish and chips that we got to try on the deck at Richard’s Fresh Seafood in Covehead. To help down all that food, we were treated to some of the best spirits from Myriad View Distillery and craft beer from the famed PEI Brewing Company.

When in PEI, you can only top a sumptuous meal with a cone of mouthwatering Cows ice cream—a must here.  Cows has been voted the best in all of Canada since 1983 when it all began. Cows ice cream is extra creamy, made using a secret recipe with milk from PEI cows and served in handmade waffle cones. Of all the 30 different flavors, the group’s favorites were Wowie Cowie (vanilla ice cream with toffee, chocolate flakes and moo crunch) and PEI Apple Crisp (apple ice cream with apple crumble).

As the proverb goes, “all good things must come to an end.” After three action-packed days of discovery and what seemed to be endless feasts of food and refreshments, it was time to bid farewell to this magical land. Judging by the sentiments of the majority of the group, this was one of the most authentic places to visit with lasting fond memories to boot…and off we went. 

To plan a once-in-a-lifetime incentive program for your top performers, let the Maxxus Group offer destinations with broad appeal for your attendees.

Benchmarking Performance for Incentive Eligibility

As an incentive program planning and production company, the Maxxus Group is often asked by our clients to also manage their performance benchmarking plans in the hope that the affected employees are assured of some degree of impartiality compared to when the process is handled internally (either by the departments directly involved or by the HR department). While there are many approaches to performance benchmarking and the literature is rich with different concepts, theories, and methodologies, an informal survey of our clients indicate that most companies prefer a simple and streamlined process to maintain the transparency of the process.

It goes without saying that incentive programs represent great and unique opportunities to motivate driven employees to strive for higher achievements (whether in performance or in measurable contributions to the corporation’s goals). As counsel to many of our clients in designing their incentive programs, we take a rather simple and transparent approach to measuring performance that can be subject to an incentive program. As such, we take a somewhat narrow approach to benchmarking performance—as opposed to HR-driven perspective. 

While a wide range of parameters can be used to measure employee performance, a balanced and well-designed incentive program must at least meet criteria that are universally agreed up by key stakeholders. They include: 

·       Individual goals

·       Corporate goals

·       Health & Safety goals, if applicable

·       Client satisfaction metrics

·       Peer reviews (in team structures) 

It is universally agreed that incentive programs are commonly designed to attract and retain talent and boost employee productivity and morale. However, they can also be used to enhance employee loyalty and engagement—which in turn can be viewed as a competitive weapon vis-à-vis company’s competitors. 

In our benchmarking assignments, we have developed a matrix of factors to be taken into account when measuring employee performance for eligibility for the company’s incentive program (which may be in multiple forms including cash, incentive trips and other forms of reward). The pillars of our matrix are a set of internal and external criteria that are taken into account when we design an incentive program for a client. Some of these key criteria include: 

Internal:

  • motivation factors

  • performance enhancing factors

  • personal goals vs. corporate goals  

  • measurable goals by department and by individual

  • quantitative vs. qualitative goals

External:

  • industry norms

  • competitors’ plans

  • shareholder values (especially in public companies)

Summary:

Incentive programs represent a unique and huge opportunity for progressive companies to motivate and extract above-average performance from among its driven target personnel. Such programs have the potential to create an environment that attracts highly motivated employees to a company. To design an incentive program that is both effective and is perceived to be impartial is a key challenge for most companies. While some elect to carry out the Herculean task of designing a benchmarking system on their own, many companies shy away from this task so as to avoid any perception of bias. The latter companies opt to retain the services of an incentive design company to ensure that their program passes the test of objectivity. The Maxxus Group has been recruited by many of our clients to help in the design of a forward-thinking and proactive benchmarking process to identify those employees that would be entitled to the company’s incentive compensation plan including goal setting and performance against established goals.

Editorial: In Praise of Leadership

Last year was the most challenging one for the event industry in decades. As unsettling it was, it taught us some valuable lessons. It tested our resilience at home and our inventiveness at work. While the trials and tribulations of the pandemic continue, it is now as good a time to pause and reflect on lessons learned. As we eagerly await to adapt to the new normal, the industry can look inward to spot rays of hope in leadership that would take us to a brighter future.

While many cried foul as businesses ground to halt, others rolled up their figurative sleeves and stepped up to lead during these turbulent times. In our industry, we quickly learned that we could not turn to the government for solutions to our biggest problems. Many governments across the globe--and here at home--resorted to obfuscation and finger-pointing rather than showing leadership in the search for solutions. Similarly, both academia and the non-profit sector were equally hampered by the enormity of the challenge—and therefore, unable to exhibit leadership in this particular industry.

During these dark days, the leadership seems to have mostly come from visionary companies in the this and a few other industries. These benevolent industry leaders became bridges for those in dire need to get the needed life support to make it past the pandemic.  Covid-19 only magnified the leadership qualities of these farsighted companies. 

At this critical juncture, it is once again leadership that will guide the industry out of the predicaments in which it finds itself. The industry is in grave need of preemptive leadership to sail out of these turbulent waters. Simply waiting till the pandemic has subsided is a recipe for regression. The event industry needs to reinvent itself to be in a better position by the end of the pandemic than it found itself in early 2020. Those that will survive must display leadership in both action and in philosophy to pull themselves and the larger industry out of the pandemic-induced crisis.  

As we emerge from this global calamity, those industry leaders that displayed vision and resolute will have to be praised for their decisive actions that will likely lead to a new sense of normalcy. Others must learn the valuable lessons and take a more active part in helping pave the way for the industry to rebound in a healthy and robust manner. At this juncture, let’s take our proverbial hats off to those with the great sense of vision and leadership that became beacons of hope and future prosperity for all in this magnificent industry.

Hanson Ansary is President and CEO of the Maxxus Group and Global Management Services.

The Future of Incentive Trips in the post-COVID Era

The adverse impact of COVID-19 on the hospitality industry cannot be understated. Among the many subsets of the hospitality industry the MICE sector is perhaps most affected. No company wants to ever take any risks with the health and safety of its employees much less those with stellar performance. As the pandemic spread like wildfires, resulting in curtailed or suspended travel, just about every company suspended or canceled their planned incentive trips for their top-performing employees or customers. Some replaced the planned trips with cash and/or merchandise vouchers while others postponed planned programs in the hope that the virus would come under control in a reasonable amount of time and the programs could be reactivated.

Needless to say, as we now face nearly a year of lockdowns and shuttered services, incentive trips remain on hold for the foreseeable future. While the meeting industry has found a workaround—with adequate measures such as social distancing, reduced attendance, canceling buffet food and beverage services at meetings, etc.—incentive trips remain out of reach for the time being.  Organizers of incentive trips are left with the sad reality that social distancing could suck all the energy and joy out of incentive trips. Would it really be a motivational experience if the participants could not stand at the bar and co-mingle freely with their colleagues?

When it comes to incentive travel and the impact of the pandemic, companies have now come to the realization that many of the implications of COVID-19 cut to the heart of what incentive travel is.  There is no universal agreement as to when we will be able to travel freely again. Over the next few months, as a number of promising vaccines are rolled out, this situation will become clearer. However, in the meantime, the industry is in an endless holding pattern. 

Among complicating factors are the time-sensitive nature of performance awards as a motivating factor, the future viability of key industry partners—chief among them the airlines and hotels—the justified fear of potential participants and others. Corporate event planners feel caught between the proverbial rock and hard place: The executives who constantly ask for the planners’ views as to when incentive trips can be resumed and hard realities of a global pandemic. 

It is safe to assume that in the coming months some travel will resume—starting at the local and regional levels followed by cross-border trips. Rolling out effective vaccines on a global level is no easy task, complicated by potential travelers’ anxieties regarding health and safety measures in far-flung destinations.

While group incentive trips may not be coming on the horizon in the near future, the corporations can still adhere to a key core of incentive rewards: Motivation. This can be accomplished with individualized incentives rather than a collective approach. While the synergistic value of incentive trips will be somewhat diminished, the corporation can still foster an environment of recognition and reward among its top performing personnel.  Upscale, individual travel, like leisure, will recover faster and it has the inadvertent “advantage” of appealing to the millennials with their pronounced wish for individuality.

While during the pandemic virtual or hybrid events have blossomed, they are not perfect substitutes for sought-after incentive trips. Yet, they can act as stop-gap and interim substitutes for the real thing until incentive trips in their traditional sense can be resumed. In a very short time since travel has been suspended, virtual events have filled a void in bringing qualifiers together in some way and keeping the spirit of cohesion alive within the broader corporate setting. Used effectively, virtual events have the side benefit of acting as “teasers” in maintaining the commitment to performance for future travel rewards.

To sum up, COVID-19 has no chance of killing incentive travel because programs are integral to the core business models of so many organizations. Incentive trips have the unique attribute of generating motivation and performance far greater than the costs associated with planning and delivering one. The synergistic value of a group of ambitious and driven employees spending valuable time together is priceless in contributing to the corporation’s long-term goals.  Study after study has proven that incentive trips enrich companies in ways far more enduring than if the participants were given cash or merchandise.  Given the value-adds of incentive trips, it is highly unlikely that COVID-19 will adversely affect it as an important motivational tool in the long run.

To plan your future incentive trips or virtual ones, call on professionals at the Maxxus Group for out-of-the-box solutions.

COVID-19: We Are Here for You

As the global community grapples with the personal and business implications of the Coronavirus, we at the Maxxus Group of Companies want our loyal clients and suppliers to know that we understand the enormous challenges we are collectively facing during these trying times. We are here for you to talk, to answer questions or to search for solutions. We view our partnership with our clients and vendors as a long-term commitment to their personal and business wellbeing.

While our industry’s business paradigm is under strain, our focus remains on the safety of our clients and associates. We are confident that once the challenges we all face with COVID-19 are passed—and they will pass—we will be ready to once again support your business and meeting goals. In the meantime, you can count on us to remain steadfastly committed to your personal safety and business success. Here are some of the proactive measures we have put in place: 

Fact-Based Practices: We have always been a group of companies that are driven by facts. During these unsettled times, we continue to only rely on credible information from respectable nonpartisan scientific organizations in making decisions—or pronouncements—that affect our clients, suppliers and our team members.

Open for Business: While we will never put our employees at any risk, we believe in continuity of service—albeit in different format. Acknowledging our governmental agencies’ guidelines regarding social distancing, we remain committed to carrying on with business using technology as our support. Our associates are all fully equipped with state-of-the-art equipment to fully carry out their duties remotely without adversely affecting our operations in any way.

Deferred Programs: we are encouraging all our clients whose programs are affected by Coronavirus to postpone their events instead of canceling them. We will continue to work diligently to provide flexible terms and proactive communication regarding dates and availability for postponed programs at any of our group of companies.

Virtual Events: Should you wish to consider an alternate format for your planned meeting, we welcome the opportunity to support any virtual events with our creative solutions including engaging digital formats for effective group experiences in a virtual setting.

Financial Health: We consider ourselves fortunate in having a sound financial health to weather these volatile times without adversely affecting our operations or impacting on our commitments to our clients. 

We consider ourselves blessed in having the most compassionate clients, dependable suppliers and dedicated team members. We thank our clients for their loyalty and wish everyone in our community good health and safety in these difficult times. We will be here for you when this volatile storm is behind us.

A Destination for the ‘been there, done that’ Group

In an era of ever-more pressure on incentive agencies for “off-the-beaten-path” destinations, we couldn’t resist the opportunity to propose Nicaragua to a client that has done it all. From large metropolises to secluded hide-aways, this client has experienced a wide variety of destinations. This year, we proposed an unlikely destination that was an instant winner: Nicaragua. It turned out not a single member of this group had even been to the country which made is a hit with everyone.

Nicaragua, set between the Pacific Ocean and the Caribbean Sea, is a Central American country known for its dramatic terrain of lakes, volcanoes and beaches. Vast Lake Managua and the iconic stratovolcano Momotombo sit north of the capital Managua. To its south is Granada, noted for its Spanish colonial architecture and an archipelago of navigable islets rich in tropical bird life. Nicaragua is the second poorest nation in the Western hemisphere but one of the safest. With its warm and hospitable people, it was easy to put the participants’ minds at rest about the choice of destination. 

Our flight from Miami landed in Managua, the country’s capital. Managua is located on the south shore of Lake Managua. We had a few hours to spare before heading to our first selected venue. So, we arranged for a quick tour of the capital. In that short time, the group was able to visit Managua’s Santiago of Managua cathedral, a shell since the 1972 massive earthquake, on the Plaza of the Revolution. Nearby, we stopped by the tomb of Sandinista leader Carlos Fonseca followed by the 1935 National Palace of Culture that houses the National Museum. Then onto hilltop Parque Histórico Nacional Loma de Tiscapa known for its crater lake and huge statue of revolutionary Augusto Sandino. 

In the lakeside Acahualinca neighborhood, we saw the Huellas de Acahualinca, fossilized tracks of human and animals from 6,000 years ago, preserved in volcanic mud.  Southeast of town, we visited Masaya Volcano National Park that offers views of the active volcano crater. Close by, the group visited Chocoyero-El Brujo Nature Reserve home to forest trails and wildlife, including howler monkeys. The reserve encompasses the waterfalls El Brujo, with waters that seem to disappear underground, and Chocoyero, drawing flocks of green Pacific parakeets.

With this brief introduction to the city out of the way, our coach headed to San Juan del Sur, a town on Nicaragua’s southwest coast. The town is known for a string of nearby Pacific beaches, such as Maderas Beach, with its strong-breaking waves, and the quieter Marsella Beach. A towering, contemporary Christ of the Mercy statue stands on a cliff above the bay. Near a creek on the outskirts sits an ancient petroglyph. South along the coast, olive ridley sea turtles breed at La Flor Nature Reserve.  The olive ridley sea turtle, also known commonly as the Pacific ridley sea turtle, is a species of turtle in the family Cheloniidae. The species is the second smallest and most abundant of all sea turtles found in the world.

 After a three-hour travel by coach from Managua, taking in fascinating landscape and rural life, we arrived at Hacienda Ecolodge Morgan's Rock in the outskirts of San Juan del Sur. The group occupied the hotel’s entire inventory of 18 bungalows with screens only and no glass windows. Part of a protected jungle reserve, this stylish eco hotel with a private beach and a working organic farm is a minute’s walk from Ocotal Beach, 5 miles from the city of San Juan del Sur and 19 miles from picturesque Lake Nicaragua.


Set in treetops and built from sustainable natural materials, the rustic-chic bungalows offer daybeds suspended from the ceiling, local artworks and solar-powered showers, plus terraces with jungle or beach views. As a “bonus” there was no Wi-Fi nor TVs allowing our group to totally “disconnect” for a few days.  With the roaring sound of the ocean as the background music who needs any other entertainment. 

For the next two days, the group was able to choose from surfing on the hotel’s private beach, hiking amazing trails, yoga, spa on the beach, horseback riding on the beach or just chilling out in the most idyllic setting ever.

On Day 3, we boarded the coach for the trip back to Managua—and for the group’s onward journey to Little Corn Island. Getting to Little Corn Island—50 miles off the coast of Nicaragua—requires a big commitment. To get to this tranquil destination, we first had to board a domestic flight to Big Corn Island and from there by a 30-minute private boat ride to Little Corn Island. 

But once we arrived, the Caribbean water made crystal clear that, in this case, it wasn’t about the journey, it was about the destination.

The group hopped off our beached panga to the welcome of our hosts at Yemaya resort (named after the African goddess of the ocean), who greeted us with refreshing mandarin and star fruit juice and damp lemongrass and mint scented washcloths.

The breeze felt deliciously pure—nothing motorized is permitted on the island, not even golf carts. Once again, the group had the hotel resort to themselves—all 16 rooms of it.

It was already late in the day. The group was a little weary, but mostly hungry. Dinner in the open-aired dining room featured fish caught earlier that day in the waters that lapped at the resort's beachfront and salad and vegetables freshly picked from the garden on the property. Afterward, the group sat back and enjoyed the evening show: stars, dazzling and bright.

The following morning, ready to explore, we donned our flip flops for the walk around the island—roughly 1.5 square miles in size—which included Caribbean water, gnarled mangroves, hidden beaches and dirt paths, deserted coves and lush jungle.

Along the way, we encountered a farmer's market consisting of one stand, stopped by the panaderia, where the group enjoyed the local specialty, coconut bread sold out of a family's living room, and caught a round of the baseball game between rivals Little Corn and Big Corn Island. The game was the afternoon's big draw and the part-paved, part-dirt path to the field was, by Little's standards, teeming with a half dozen local fans on their way to meet friends already at the game, cheering in Creole, Spanish and English.

Planning a Perfect Corporate Incentive Trip

Recognizing employees’ achievements has long been an objective in most successful corporations. Of all the possible options for rewarding top-performing employees corporate-sponsored incentive trips are by far the most sought after. According to surveys on the subject, nearly 70% of employees prefer an incentive trip to all other options—including cash and merchandise rewards. Having said that, incentive trips do not—and should not—remain static. Employees’ expectations and desires change as do the trends in destination choices. A lot more research needs to go in the selection of a destination and the content of the program to keep the target employees motivated and inspired year after year.

Here are a few important tips in planning that perfect employee incentive program:   

Goal Setting

Beyond rewarding top-performing employees, every incentive trip should have one or more goal(s). In the early planning stage, you need to sit down with the client company management and find out if there are specific goals that need to be accomplished with a particular incentive trip—for example, team building, interdepartmental collaboration, or just relaxation and reward.

Target Audience

While the underlying principles of planning a perfect incentive trip are the same, the details that go into organizing an incentive trip for a group of young and competitive sales managers are different from an incentive trip planned for top dealers.  The management should be able to measure the ROI of any incentive trip. So, get to know who the prospective participants are going to be and plan the incentive trip in such a fashion to ensure the client’s desired objectives are accomplished.  

Budgeting

Regardless of goals and the prospective participants, there cannot be a successful incentive trip without a budget—typically set by management. While there are frequent references in the literature (including in our own blogs) that an effective incentive trip should not cost the corporation any incremental expenses (based on the assumption that the net gains from the improved performance of the target participants more than offsets any upfront costs).  This principle notwithstanding, as an event planning company, you must obtain a budget from the company that would guide you in selecting an appropriate destination and include elements that fit with that budget. 

Timing

In any organization, there are many factors that affect the choice of ideal date(s) for an incentive trip. The perfect time for an incentive trip will have to strike a balance between the choice of a destination, good weather, a slow(er) period at the office, and minimal leave/vacation requests. It is also very important to allow sufficient time to organize that perfect incentive trip (depending on the destination(s) chosen). The rule of thumb is a minimum of six months for long-haul destinations.

Destination Trends

To come up with “winning” destinations, the event planning company must strive to strike a balance between several key factors: company’s guidelines, if any, timing (including duration with the least disruption in business activities), participants’ preferences, budgets, popularity of the destination and the availability of needed resources at the destination. 

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Program Content

What gives an edge to an event planning company in organizing a top-rated incentive program is its ability to include elements are can truly meet the test of “uniqueness.” The program content is often a key driving factor for prospective participants and their drive to reach the goals set by their employer.  To evergreen the program content for the same client, an event planning company must display resourcefulness in researching and proposing bona fide unique and exciting activities that perfectly match the profile of the participants and their expectations. 

Local Content

Local content adds to a program’s authentic appeal. In addition, most corporations have an implicit or explicit policy to make positive contributions to the local community/economy where an incentive program takes place. This could take many forms including the use of local suppliers, local entertainment or various CSR initiatives at destination. The goal is to get away from the notion that the incentive trip is a “cookie-cutter.” Participants must “feel” the local flavor as much as possible. 

Post Event

A good event planning company should be genuinely interested in assessing the success of any incentive trip as an invaluable tool in improving its performance on every front. So, a formal post-program evaluation and feedback process is a key tool in accomplishing that goal. Any feedback process should not be limited to the company executive but also to the actual participants. Today, social media plays a key role in employees’ lives and the event planning company is well served to use this new tool in soliciting feedback in addition to the more formal feedback tools. Employees’ assessments are critical in ensuring that the client remains satisfied with the services of the event planning company. 

Conclusion

Incentive programs remain an important and popular tool for most organizations in motivating and energizing their employees. An event planning company can play a pivotal role to act as a conduit through which a corporation can collect valuable information regarding its employees’ sentiments, promote the esprit de corpsamong employees, and use as a valuable motivating factor. The steps in this blog are intended to help an event planning company to play a value-added role in helping the client organization(s) reach its/their desired objectives with any incentive program.